Feedback and comments from residents, relatives and visitors is an important part of how we make decisions about the running of Kings Lodge. Some of the comments we have received can be seen below.
I wanted to say a big thank you for making my stay so lovely. I will miss you all and I am already looking forward to coming back for my next visit.
Thank you doesn’t seem enough. B has changed immensely since being at Kings Lodge, he’s a much calmer person. B always complained about staff and how they spoke to him, but at Kings Lodge this never happened, Kings Lodge tops the charts. So just a big thank you to you all, you’ve made a big difference to B’s life.
To all staff and management and especially the wonderful carers who have looked after my dear Richard for the last 4 ½ years
A quick note to say ‘thank you’ very much for the visit we had with you a few weeks ago. We had a great welcome from you all and it was wonderful to see Paul, hold his hand and hug him…..Please thank everyone who is looking after our much loved son so well. To see Paul happy and content in his new home makes us feel better after all the dreadful times he has been through.
Such a beautiful place and the staff are well trained.
